Cookie Policy

Introduction

Asklo ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our websites at https://*.asklo.ai ("Websites"). These technologies help enhance your user experience, maintain your user session, and ensure data security. This Cookie Policy outlines the types of cookies we use on our Websites, their purposes, and how they contribute to your experience with Asklo.

Use of Cookies by Asklo

The following sections detail the specific types of cookies used by Asklo, categorized by their purpose:

1. User Session Cookies

• Cookie Name: klevu-user-sessionId

  • Description: Generated from the visitor service for each unique session to maintain the user's state across page requests.

• Cookie Name: klevu-user-session_expiry

  • Description: Defines the time to live (TTL) for the session cookie; the session ID is regenerated after this TTL expires.

• Cookie Name: klevu-user-v4-id and klevu-user-v6-id

  • Description: Stores V4 and V6 IP addresses; these are not used in Asklo but are generated as part of component initialization.

• Cookie Name: klevu-user-uuid

  • Description: A backend-generated user ID for analytics, not actively used in Asklo but created during component initialization.

• Cookie Name: klevu-user-v4-v6-expiry

  • Description: Specifies the expiry for the IP address information stored.

2. Asklo/Moi Session Cookie

• Cookie Name: klevu-moi-session

  • Description: Stores configuration related to Asklo/Moi, including shopper-entered messages for a product along with session information.

Duration of Cookies
All cookies listed are stored in local storage; some have TTLs which refresh the information periodically. They will remain in storage until manually removed by the user/shopper.

Managing Cookies
You can manage your cookie preferences and consent through your web browser settings at any time. Note that disabling cookies may affect the functionality of this and many other websites that you visit.

Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or relevant laws. We encourage you to review this policy frequently to stay informed about how we use cookies.

For any questions or concerns regarding our cookie policy, please contact us at support@asklo.ai.