Oct 22, 2024
1. Statistics on AI Assistants' Role in BFCM 2023
AI assistants are rapidly becoming an essential tool for eCommerce, especially during high-traffic shopping events like BFCM.
Here are some key statistics that highlight their role:
In 2023, over 60% of online shoppers engaged with some form of AI assistant during BFCM to find deals, get product information, or resolve questions.
Stores that used AI chatbots or product assistants saw an average 25% increase in conversion rates, thanks to faster response times and personalized support.
AI-driven solutions contributed to reducing cart abandonment by 30%, as customers could resolve last-minute doubts before completing purchases.
eCommerce brands using AI during BFCM experienced a 15-20% higher average order value compared to those without AI support.
These numbers show that AI assistants are not just an added feature—they're crucial for capitalizing on the BFCM rush.
2. Making Product Pages BFCM Ready with an AI Assistant
To maximize your conversions during BFCM, your product pages need to do more than just showcase your products.
Here’s how to make them BFCM-ready with AI support:
Preemptive Customer Assistance with AI: Use AI-powered assistants like Asklo to anticipate customer questions. Pre-populate product FAQs and common queries on product pages to reduce uncertainty. For example, AI can automatically provide details about product availability, shipping times, and return policies.
Real-Time Customer Support: Shoppers often have questions that can delay their decision to purchase. Implement real-time AI assistants on your product pages to answer questions instantly. These AI solutions provide 24/7 support, ensuring no shopper is left waiting for a response.
3. How Asklo Can Help You Convert Faster
Asklo.ai is designed to optimize product pages by resolving customer queries faster, which is especially critical during high-traffic times like BFCM.
Here’s how Asklo can help:
Instant, AI-Driven Answers: Asklo's AI assistants respond to customer questions immediately, preventing frustration caused by long response times. Whether it’s questions about product specs, shipping, or return policies, Asklo ensures no customer leaves your product page with unresolved doubts.
Prepopulated FAQs with Dynamic Updates: Prepopulate product FAQs that are updated dynamically based on customer behavior and common queries. This helps in reducing bounce rates by keeping customers engaged on the product page.
Higher Conversions by Addressing Last-Minute Concerns: By using AI to answer common questions on-the-spot, Asklo minimizes friction in the buying process, making it easier for shoppers to make a purchase decision and complete the checkout process. Customers are more likely to convert when their concerns are addressed immediately.
As BFCM approaches, optimizing your product pages with AI assistants like Asklo can be the key to standing out in the crowd. By offering real-time, intelligent support to your customers, you’ll not only improve their shopping experience but also significantly boost your conversion rates.
Instantly answer customers questions with Asklo AI assistant
Get started for free and start creating delightful experiences